Job Description

About the Company

Since our inception in 1986, Gift of Hope has coordinated donations that have saved the lives of more than 24,000 organ transplant recipients, and improved the lives of hundreds of thousands of tissue transplant recipients. We work with over 180 hospitals in our donation service area.

About the Role

The Hospital and Family Liaison (Donation Liaison) develops and maintains positive, professional relationships with their assigned hospitals with the goal of saving lives through organ donation. They also ensure that all donors and potential donor families are offered the opportunity for organ donation and counsels them through the process.

This is a field based position that will require extensive driving to hospitals throughout central IL.

Responsibilities

• Respond to organ and tissue referrals at assigned hospitals and throughout Gift of Hope’s Donation Service Area. This requires extensive driving.
• Establish and maintain meaningful relationships with hospital staff
• Function as an expert resource within the hospital on all aspects of organ and tissue donation
• Track hospital results to monitor progress and modify plans as needed and develop solutions to issues that impede the donation process
• Develop and present professional education programs such as hospital unit-specific presentations, physician in-services, medical grand rounds, hospital ethics committee presentations, etc.
• Conduct accurate, effective early on-sites and phone evaluations and determine organ donor potential per Gift of Hope criteria
• Participate in medical rounds with neuro and trauma services and facilitate necessary testing and services
• Conduct Patient Care Conferences with hospital staff during critical points in the referral and/or authorization process
• Document findings and follow-up plans in hospital charts; communicate to hospital staff while on-site
• Develop rapport with donor family
• Compassionately provide information about the benefits of donation to potential organ donor families to authorize organ and/or tissue donation; meet minimum authorization rate
• Counsel families through donation process and provide support during and after the donation process and provide outcomes post-op

Qualifications

Bachelor’s degree from an accredited institution in allied healthcare field, business administration, education, advocacy or related field; or equivalent work experience is required. Comfortable and confident in the presence of death, dying and grief, as well as the ability to read and compassionately and appropriately respond to verbal and non verbal cues. Ability to develop trust and rapport, and be influential and persuasive in communication.

Compensation range for this position is $63,000- $70,000 annually

Our Benefits

• Medical, dental, vision, disability and life insurance options for full-time employees
• Generous Paid Time Off (PTO) plan
• 403(b) retirement plan with company match
• Tuition Reimbursement up to the IRS-allowed maximum
• Personalized learning and educational development opportunities
• Monthly cell phone and internet stipends
• Paid Parental Leave
• Annual Employer-funded Lifestyle Spending Accounts to support wellness needs
• Support and counseling for personal, work financial or family needs through our Employee Assistance Program (EAP) and our partnership with Critical Incident Stress Consultants (CISC)

Equal Opportunity Statement

The policy of Gift of Hope Organ and Tissue Donor Network is to promote equal employment opportunity through a positive and continuous program of specific practices designed to ensure the full realization of equal employment opportunity without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or status as a disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran designated under the Vietnam Era Veterans' Readjustment Assistance Act, as amended (VEVRAA).

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