Job Description

Fitler Club is a first-of-its-kind urban social club for socially conscious, forward-thinking Philadelphians, combining world-class dining, fitness, social, business, hotel, and event offerings all under one roof. As home to the leaders and organizations shaping the present and future of Philadelphia and beyond, we are grateful for the opportunity to enrich the lives of our members and guests and we strive to deliver world-class hospitality.

We are committed to driving social impact in Philadelphia, offering members, guests, AND employees opportunities to attend events featuring renowned impact leaders and volunteer alongside one another for a variety of causes throughout the city.

Hospitality is a team sport, and every employee is integral to our success. All employees are encouraged to share feedback, be solution-oriented, and seek out opportunities to show those in our care how deeply we value them as members of our community.

We are extremely fortunate to have a diverse, dynamic, civically engaged, and generous membership - people you’ll be excited and privileged to meet, greet, and serve. There’s no better customer base anywhere in Philadelphia.

At Fitler Club, we hold employees to high standards in how they treat members, guests, and each other, and we hold our organization to high standards in how we care for our employees.

The Fitler Club Playroom is an all-in-one play space for our youngest members. From music and art, to sensory and classic play – children should be educated and entertained by the Playroom Attendant during their time in The Playroom.

Responsibilities

Playroom Services:

• Greet members and children with a warm and welcoming attitude
• Prepare for structured activities to children including art, games, music, or learning tasks provided by the Member Events team
• Create an environment for children to freely socialize with their peers while playing and learning
• Offer small snacks and beverages to children as needed throughout their play time
• Keep a tidy, clean, and sanitized space for children as they enter and exit The Playroom

Information Management:

• Maintain a detailed record of children entering and exiting The Playroom at specified times with their guardian

Team Collaboration:

• Collaborate with other club departments, including dining, events, and facilities, to ensure seamless member experiences

Professionalism and Discretion:

• Uphold the highest standards of professionalism and confidentiality when handling member and guest information
• Handle sensitive situations with tact and diplomacy

Free meals, snacks, and beverages seven days/week, complimentary fitness classes, employee appreciation events, professional headshots, and wholesale pricing on designer retail products are just a few benefits available to all employees, in addition to a long list of traditional benefits such as wide-ranging health insurance options, company-paid short-term disability and paid parental leave, 401k with a company match, generous PTO policies and company-sponsored holidays, and more. Employees receive annual performance reviews with opportunities for career development and wage increases.

Fitler Club employees work in a high-design center of art, culture, and economy, amidst modern facilities and amenities, a museum-worthy art collection, and state of the art technology. (This is apparent even before entering the space, as both members and employees can access the building via fingerprint scanner.)

If Fitler Club sounds like the right place for you, we welcome you to apply to join us in our pursuit. We hope to have the opportunity to work alongside you, learn from you, develop you, care for you, and succeed with you. Thank you for your interest in joining our team.

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