Salesforce Einstein/ CRM Analytics Specialist (2764804) Job at Tier4 Group, Atlanta, GA

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  • Tier4 Group
  • Atlanta, GA

Job Description

Salesforce Einstein/ CRM Analytics Resource

Long term contract 12-24 months

Remote with onsite travel 4-5x per year

Local Atlanta candidates preferred.

Position Overview:

We are seeking a skilled Salesforce Einstein (CRM Analytics) Specialist to support the optimization of Salesforce Einstein Analytics within our organization. The ideal candidate will play a key role in enhancing our reporting capabilities, maintaining operational dashboards, and driving the transition to a hybrid analytics platform incorporating Tableau. This is an opportunity to work on cross-functional projects, ensuring data-driven decision-making across departments.

Key Responsibilities:

  • Manage and maintain Salesforce Einstein dashboards, including operational, service, and company-wide metrics.
  • Conduct cleanup and optimization of existing Einstein dashboards to ensure a seamless transition to Tableau.
  • Develop and implement strategies for self-service reporting, empowering business users to create and manage their dashboards.
  • Collaborate with stakeholders to design and publish robust data sets for business consumption.
  • Integrating product features and advanced capabilities with existing analytics workflows.
  • Troubleshoot and resolve issues related to data connections, customer profiles, and Salesforce integrations.
  • Act as a strategic advisor, ensuring analytics tools align with business objectives and future-proof reporting processes.

Qualifications:

  • Extensive experience with Salesforce Einstein (CRM Analytics), including dashboard creation and management.
  • Proficiency in Tableau and its integration with Salesforce platforms.
  • Strong knowledge of Salesforce data models, including Sales, Service, and Marketing Clouds.
  • Familiarity with JSON and other relevant coding languages for Salesforce customization.
  • Proven ability to strategize and implement self-service analytics frameworks.
  • Excellent communication skills and a collaborative mindset.
  • Previous experience with third-party application integrations.

Preferred Skills:

  • Experience in decommissioning legacy platforms and migrating to newer solutions.
  • Strong problem-solving skills and the ability to adapt to evolving business needs.
  • Ability to provide training and cross-functional support to business units on analytics tools.

Job Tags

Contract work, Local area, Remote job,

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