Treatment Coordinator Job at Center for Oral Maxillofacial Surgery & Dental Implants, Madison, WI

cW5NWmFjS0hmMWo0SWtiT3U2ZGNOWndWRHc9PQ==
  • Center for Oral Maxillofacial Surgery & Dental Implants
  • Madison, WI

Job Description

We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.

The role of the Treatment Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.

Role and Responsibilities

The Treatment Coordinator will greet patients, answer phones, schedule appointments, provide cost estimate, and collect patient financial responsibility. The Treatment Coordinator will also manage the doctors schedule and any communications with patient and referring offices.

  • Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
  • Updates and maintains patient insurance information.
  • Maintains doctor schedule to ensure efficient use of the doctor’s time.
  • Partners with clinical team to ensure excellent patient experience.
  • Adheres to deadlines and prioritize work against the patient schedule.
  • Collects payments from patients in an effective and professional manner.
  • Understands doctor treatment recommendations and develops treatment plans from diagnosis.
  • Effectively communicates treatment options and associated costs to the patient.
  • Maintains confidentiality of all information in accordance with HIPAA.
  • Performs other related duties as assigned.

Education and Experience

  • Highschool diploma or equivalent required.
  • One year of customer service experience required.
  • Medical or dental experience preferred.

Skills and Abilities

  • Understanding of dental terminology.
  • Friendly, inviting, and professional personality and presence.
  • Basic office skills such as typing and filing.
  • Good organizational skills.
  • Attention to detail.
  • Leadership and problem-solving skills.
  • Effective communication skills.
  • Ability to work cross functionally with other team members.

CORE BENEFITS & WELLNESS

Medical (including Virtual Care), Dental, and Vision Coverage

Employee Assistance Program (EAP)

Uniforms/Scrubs provided

FINANCIAL WELL-BEING

Competitive pay, Bonus potential, and annual merit reviews

401(k) Plan w/Company Match

Health Savings Account (HSA) with HDHP health plans

LIFE INSURANCE

Basic and Supplemental Life Insurance

Spouse and Child Life Insurance

TIME OFF, DISABILITY AND LEAVE OF ABSENCE

Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays

Long and Short Term Disability Plans

PI17ebe6eff36a-30492-36377764

Job Tags

Holiday work, Full time, Temporary work, Remote job,

Similar Jobs

Vistage Worldwide, Inc.

Become a Vistage Executive Coach Job at Vistage Worldwide, Inc.

 ...times. If you are looking for your next endeavor and have a passion for mentoring and guiding others then becoming a Vistage Executive Coach could be a perfect way to do something you love and know that it matters. What is a Vistage Executive Coach? Vistage... 

Healing Well Counseling

Clinical Supervisor - Social Work - Licsw Job at Healing Well Counseling

 ...Supervision and leadership training Free access to continuing education courses to meet your yearly CE requirements Paid sick time...  ...Manual of Mental Disorders, Fifth Edition (DSM-5) and the International Classification of Diseases, Tenth Revision (ICD-10), keeping... 

Bayonne

Social Worker Licensed, Bayonne Mental Health Center Job at Bayonne

 ...such as individual, group, or family psychotherapy, crisis intervention, case management, outreach services and serves as a metal health consultant. Qualifications: Required: Master s degree in Social Work Experience working with children, adolescents, and... 

Aston Martin Residences

Maintenance Technician Job at Aston Martin Residences

Company Description For over a century, Aston Martin has been synonymous with excellence in motorcar design, crafting bespoke and handcrafted vehicles. Aston Martin Residences embody unrivalled prestige and craftsmanship, offering a highly personal statement to...

AMS Industries, Inc.

Marketing Intern Job at AMS Industries, Inc.

 ...employees to a multi-discipline and multi-market MEP contractor with more than 500...  ...for marketing, a strong understanding of digital strategies, and the ability to thrive in...  ...analytics tools is beneficial. About the Internship Experience: This internship provides...