Job Description

Title: Workers’ Compensation Claims Specialist

Location: DocGo HQ- 35 West 35th Street, New York, NY 10001 (this position is fully on-site)

Employment Type: Full-Time

Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k

Salary Range: $60,000-$70,000

About DocGo:

DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.

Responsibilities

• Reporting to the department director, the Worker's Compensation Claims Specialist notifies internal stakeholders (HR/Department Leaders/Risk) of all new insurance claims.
• Notifies broker/carrier of all new claims.
• Ensures all incidents are appropriately added to the NinthBrain reporting system.
• Opens new claims on the insurance carrier’s incident portal.
• Cross-references OSHA reporting data with NinthBrain to ensure accuracy.
• Assists in the investigation of all claims, as necessary.
• Reviews the injured employee's claim history.
• Provides medical service providers with Workers Comp claim number and other relevant data.
• Works with the People department to accommodate work restrictions.
• Owns the relationship with injured employees.
• Works with Risk to assist Legal with litigation requirements.
• Ensures timely reporting of data and follow-up of all claims with insurance carriers and regulatory agencies.
• Communicates Policy and claim information to employees, insurance carriers, and vendors.
• Provides the Safety Manager with incident trending data to aid in reducing accidents and improve safety.
• Maintains and further develops a working knowledge of insurance regulations and applicable state/federal statutes.
• Prepares insurance reports and presentations, as necessary.
• Assists with various research projects and/or other special projects/tasks, as assigned by Management.

Required Qualifications:

• 2-3 years’ hands-on experience managing Workers Comp claims
• Knowledge of liability insurance, OSHA standards, and regulatory requirements
• Position is based in New York City

General Skills:

• Excellent interpersonal, influencing, verbal and written communication skills at all levels throughout a multi-tiered, multi-cultured workplace.
• Capable of multi-tasking and managing multiple projects concurrently in a deadline-centric environment.
• Strong presentation skills.
• Knowledge of Microsoft Office Suite.

EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

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