Job Description

Locations: Manhattan / Brooklyn / Queens

The Housing Service Coordinator is responsible for supporting the permanent housing search of the families living in the shelter by coordinating all housing services activities which will lead to the successful placement of families

Responsibilities

• Commit to using evidence-based practices; Motivational Interviewing, Trauma-Informed Care, critical time intervention, and boundary setting, to help clients achieve their goals.
• Demonstrates ability to understand housing subsidies and provides families with guidance and support with the application process.
• Cultivates relationships and develops new linkages with real estate rental brokers and landlords to ensure families have access to current information and housing resources. Maintain an active roster of real estate brokers and landlords.
• Liaises with brokers and landlords
• Coordinates Housing Fairs and participates in networking events.
• Coordinate and facilitate housing workshops which address client’s issues and needs; provide information and resources to families during the different phases of their housing search.
• Coordinates and facilitate group meetings
• Arranges apartment viewings and interviews with landlords.
• Tracks all referrals and provide on-going follow up to clients and feedback to sources and leads.
• Collaborates with Case Managers and clients in developing permanent housing strategies.
• Collaborates with Case Managers in advocating for eligible families to obtain Supportive Housing.
• Maintain updated case notes in CARES.

Qualification

• Bachelor's degree - 2 years relevant work experience
• Must have extensive knowledge of NY City housing market, housing subsidies and supportive housing programs
• Bilingual – English/Spanish a plus
• Solid computer skills, knowledge of MS Office and Outlook

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